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Customer Testimonials

I bought a Pizza Kit from my friends daughter for her school.  We really enjoyed the pizza and the convenience of making it ourselves. 
- A. Agnone
Chairperson Assistance:
I forgot my password.
How do I personalize my account and add my group/organization's logo?
How do I inform my Sellers, my Friends and my Family that our fundraiser has started?
Some of my Sellers do not have Internet access. How can they participate?
How do I send reminder e-mails to my Sellers and Supporters?
How do I view and print my order before submitting it?
How do I update or edit an order before submitting it?
Can I remove a Seller from my fundraiser?
I do not wish to receive e-mail notification.
Can I print Packing Slips for my order?
How does my group/organization receive its profit? 
How do I pay for my group/organization's order?



Seller Assistance:

I received an e-mail from my Chairperson asking me to participate in our Little Caesars Pizza Kit Fundraiser.  What do I do?
How will I receive my order? When will my order arrive?
How do I cancel an order?



Supporter (Friends & Family) Assistance:
I want to place an order and have the profit go to a specific group/organization.
How can I purchase items outside of a fundraiser?
How do I cancel an order?



Pizza Kit Home Delivery - Order Status:
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My product is missing parts.



Home Delivery - My Account:
How do I create an account?
How much is my shipping?
I forgot my password.
How do I return my product?
I received the wrong product.



Home Delivery - Pricing and Billing:
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit card be charged?

Additional Support:
How do I contact you?


I forgot my password.
At the login screen, simply click on “forgot password”. When prompted, enter your e-mail address and a new password will be immediately e-mailed to you.

How do I personalize my account and add my group/organization's logo? 
On your Chairperson home page, choose Personalization to select your preferred text and background color for the banner that will be viewed by your Sellers, friends & family. You may also upload your group’/organizations's logo by adding a URL.

How do I inform my Sellers, my Friends & my Family that our fundraiser has started?
Once you have completed the reservation process and your delivery date has been scheduled and confirmed with us, you can notify your Sellers, Friends & Family by e-mail that your fundraiser has started! On your Chairperson home page, login to your account and you will find easy-to-use e-mail templates that allow you to quickly and easily share the details of your fundraiser.  Be sure to add a personal note for even more impact!

Some of my Sellers do not have Internet access. How can they participate?
You can easily download brochures for those Sellers who do not have internet access. These Sellers collect payment from their Supporters as they take orders.  Then, these Sellers turn in their brochures and payment to you.  You tally these orders and submit them with your group/organization's order.

How do I send reminder e-mails to my Sellers and Supporters?
On your Chairperson page, login to your account and you will find easy-to-use e-mail templates for Seller and Supporter  messages reminding them of your fundraiser end date, the last chance to order, your group/organization's delivery date, and more.

How do I view and print my order before submitting it?
On your Chairperson home page, login to your account and click on “View Order”. You can easily view your complete order and print it for your records. Be sure to carefully review your final order before submitting it.

How do I update or edit an order before submitting it?
All orders can be updated to 12:00p.m. on the  Submit Final Order Date either online or by phone with our Customer Care Center. If your Submit Final Order Date has passed, call us toll-free 1-888-4-LC-KITS (1-888-452-5487).

Can I remove a Seller from my fundraiser?
Although we caution you from doing so, you may remove a Seller from your fundraiser.  When you remove a Seller from your account their order is deleted from your fundraiser.  If a Seller has placed an order that has been pre-paid by credit card, you will be unable to remove that Seller from your account.

I do not wish to receive e-mail notifications.
That’s okay! On your Chairperson home page “Manage my Account” will help you turn e-mail notifications on or off when a Seller registers or when a Supporter places an order.

Can I print Packing Slips for my order?
Absolutely! Packing Slips are great for organizing Seller's orders on delivery day and can make distributing your orders simple and fast! From your Chairperson home page, just click on the "Print Packing Slips" option.

How does my group receive its profit? 
As your Sellers take orders, the orders are either pre-paid online with a credit card or payment is collected at the time of the order.  3-4 days prior to your Submit Final Order Date, you will collect and tally all of your Sellers orders using the Tally section on your Chairperson home page.  The difference between the payments you’ve collected and the product cost you’ve been invoiced is your profit.  The profit from your pre-paid online orders will be reflected on your invoice.

How do I pay for my group/organization's order?
Your group's/organization's payment is due to the driver on the day of delivery and should be made payable to Little Caesars Pizza Kit Fundraising Program. Our drivers can accept a Cashier’s Check or Money Order. Elementary, Middle or High School checks will also be accepted. Drivers are not able to accept cash, or personal or starter checks.

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I received an e-mail from my Chairperson asking me to participate in our Little Caesars Pizza Kit Fundraiser.  What do I do?
Just click on the link in the e-mail you received from your Chairperson. Once you register as a Seller and create an account you can start selling!

How do I e-mail my Friends & Family about our fundraiser?
Login to your account and on your Seller home page you will find easy-to-use e-mail templates.  These are a great way to share important dates, send creative reminder notices, and thank everyone for their support. Simply upload e-mail addresses, choose the desired message, add a personal note, and send!

How can I place my own order?
Login to your account and on your Seller home page click on “Add Orders.” You will be directed to the Online Shopping area where you can place your order.

How do I determine how much I owe for my orders?
Login to your account and on your Seller home page, click on “View and Print Order.”   To ensure that you have collected the necessary payment from your Supporters, you can also sort your orders by Payment Method. Once you have collected payment, be sure to turn it in to your group/organization's Chairperson to ensure delivery of your orders on delivery day.

I am writing a check for my order. Who do I make it payable to?
Please contact your Chairperson to determine how checks should be written to your group.  Little Caesars Pizza Kit Fundraising Program accepts one single group payment at delivery in the form of a cashier's check, money order or school check. We are unable to accept cash, organization, personal or starter checks.

How do I receive my profit?
Please contact your Chairperson to determine how your group/organization's profit is being managed.

How will I receive my order? When will my order arrive?
The Kits you've sold will either be delivered to your group/organization on delivery day, or they will be shipped directly to your Supporters (additional shipping charges apply.) Just login to your Seller home page and click on “View and Print Order” to view and print the orders you will need to pick up on your group/organization's delivery date and distribute to your Supporters. It will also display the orders placed by your friends & family through Pizza Kits Home Delivery.

How do I cancel an order?
If an order is pre-paid online by credit card, please call our Customer Care Center from 8:30 a.m.-8:00 p.m. ET at 1-888-4-LC-KITS  (1-888-452-5487) to discuss your cancellation options.

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I want to place an order and have the profit go to a specific group.
That’s easy! From our main page, just click “Order Online.”  You will be asked to provide the Fundraiser ID for the group/organization that you would like to support with your purchase, which is listed in the e-mail you received from the group/organization's Seller. If you deleted this e-mail or did not receive an e-mail from a Seller, please call our Customer Care Center for assistance at 1-888-4-LC-KITS (1-888-452-5487).

How can I purchase items outside of a fundraiser?
Just click “Order Online” from our main page and use our Pizza Kit Home Delivery option! You can select from a variety of our most popular Kits, and your purchase will be shipped directly to your front door (additional shipping charges apply).

How do I cancel an order? 
Please call our Customer Care Center from Monday – Friday 8:30 a.m.-8:00 p.m. ET at 1-888-4-LC-KITS (1-888-452-5487) to discuss your cancellation options.

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Has my order shipped?
You will receive UPS tracking information once your order has been shipped. If you have not received this information, please call us at 1-888-4-LC-KITS (1-888-452-5487).

How do I change quantities or cancel an item in my order?
Once a Home Delivery order has been processed or shipped, no changes may be made to it.

How do I track my order?
To track your order, use the UPS tracking number that was e-mailed to you after your order was placed.  If you misplaced your UPS tracking number, please call our Customer Care Center from Monday – Friday 8:30 a.m.-8:00 p.m. ET at 1-888-4-LC-KITS (1-888-452-5487) for assistance.

My order never arrived.
Please call our Customer Care Center from Monday – Friday 8:30 a.m.-8:00 p.m. ET at 1-888-4-LC-KITS (1-888-452-5487) for assistance.

An item is missing from my shipment.
Please call our Customer Care Center from Monday – Friday 8:30 a.m.-8:00 p.m. ET at 1-888-4-LC-KITS (1-888-452-5487) for assistance.

My product is missing parts.
Please call our Customer Care Center from Monday – Friday 8:30 a.m.-8:00 p.m. ET at 1-888-4-LC-KITS (1-888-452-5487) for assistance.

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How do I create an account?
It’s easy!  Once you have selected the items you wish to order, you will be asked to provide your name, e-mail address and a password. Your information is never sold to any other company and is kept completely private. Please review our Privacy Policy for more information.

How much is my shipping?
There is a shipping charge of $12.50 for each item ordered through Home Delivery. We ship within the continental United States only. 

I forgot my password.
Just click on "Forgot your Password?" and enter your e-mail address when prompted.  You will immediately receive an e-mail with a new password.

How do I return my product?
For safety reasons, items cannot be returned once they have been received. If you have a damaged item or a quality concern, please call our Customer Care Center Monday – Friday from 8:30 a.m.-8:00 p.m. ET at 1-888-4-LC-KITS (1-888-452-5487) for assistance.

I received the wrong product.
If you feel that you have received the wrong product, please call our Customer Care Center Monday – Friday from 8:30 a.m.-8:00 p.m. ET at 1-888-4-LC-KITS (1-888-452-5487) for assistance within 72 hours of receiving the product.

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Do I have to pay sales tax?
Sales tax regulations vary from state to state.

I have a question on my charges.
Please call our Customer Care Center Monday – Friday from 8:30 a.m.-8:00 p.m. ET at 1-888-4-LC-KITS (1-888-452-5487) for assistance.

I need a copy of my receipt/invoice.
Please call our Customer Care Center Monday – Friday from 8:30 a.m.-8:00 p.m. ET at 1-888-4-LC-KITS (1-888-452-5487) for assistance.

When will my credit card be charged?
Your credit card will be charged within 48 hours prior to the shipment of your item(s).

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How do I contact you?
Our friendly Customer Care Representatives are personally available Monday – Friday 8:30 a.m.-8:00 p.m. ET.  Call toll-free 1-888-4-LC-KITS (1-888-452-5487) or send us an e-mail at service@pizzakit.com.

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